Some usage is missing
A connected extension does not mean every provider has returned usable usage information yet.
Contact support- Open the provider in the same browser profile and check that you are signed in to the expected account.
- If you use several accounts or workspaces, check which one is active. Do not sign out of a working account just to complete setup.
- Check the extension’s collection status, then return to Tokenkarma and check again.
- If a provider is unavailable or not supported by your installed version, contact support with the status shown.
The island shows “Reconnect”
Select “Reconnect” for that provider and follow the connection instructions. Other providers can keep reporting their usage. Do not remove a working account to fix a different one.
Does missing usage mean zero usage?
No. “No data” means Tokenkarma has not received a usable reading. It does not mean your usage is zero.
What about local developer tools?
Local tools are handled separately by the desktop app. Installing the browser extension does not give it access to local tool files. Availability depends on the app version and enabled integrations.
Contact support